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Device not being recognized

Anonymous
2024-10-20T20:05:33+00:00

My Nzxt signal 4k30 is not being recognized by windows thru the usb port

Windows for home | Windows 11 | Devices and drivers

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  1. Anonymous
    2024-10-22T02:00:23+00:00

    I have a usb 3.2 gen 1

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  2. VARADHARAJAN K 9,691 Reputation points Volunteer Moderator
    2024-10-21T13:23:32+00:00

    I checked device specs ,it required usb 3.2 gen 1 port. In which port version you inserted

    https://nzxt.com/product/signal-4k30?srsltid=AfmBOorjKfhOLWMzISdvlRpfablMRvKsyLi25ahfIf2ynrW5qqDwIHd\_

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  3. Solamillo Charity 20,260 Reputation points Independent Advisor
    2024-10-21T13:20:21+00:00

    My apologies about that, have you tried lowering the resolution of your monitor?

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  4. Anonymous
    2024-10-21T11:10:12+00:00

    I plug it thru both then it will recognize it for a sec than it will disconnect it

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  5. Solamillo Charity 20,260 Reputation points Independent Advisor
    2024-10-21T03:45:04+00:00

    Hello there! I am Charity, I'm an Independent Advisor. I'm glad to help you today!

    My apologies about that. May I ask if you have plugged it in through a USB 4, or thunderbolt port?

    Kind Regards,

    Charity


    Please note that things might need more than one reply to completely resolve your issue, as it will completely depend on the complexity of the question and the amount of detail that you have provided me.

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