No problem, I understand your point, but I believe the issue likely lies with the API, as Arkose Labs is just the tool, or at most, the security system to prevent bots, as you mentioned.
You might want to check the Azure community to see if anyone else is experiencing a similar issue, since this forum is mostly focused on regular Microsoft users and other services. You can visit the community here: https://techcommunity.microsoft.com/t5/azure/bd....