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Troubleshoot BSOD error

Anonymous
2024-09-29T15:49:17+00:00

I got this computer in 2023, I have been dealing with frequent blue screens after update last year Decemer, one day it'll be IQRL NOT LESS THAN EQUAL the next it'll be KMODE EXCEPTION NOT HANDLED, then it's something else an hour later. It's always something. I tried restoring but it didn't help. If I have my computer on and leave for few mins I'll be shocked if it has stayed on without restarting.

Windows for home | Windows 11 | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2024-10-01T17:37:45+00:00

    Hi Sakiko,

    I have updated it to Public

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  2. Sakiko 39,240 Reputation points Independent Advisor
    2024-09-30T13:22:15+00:00

    Hello, please set permissions to public, I need anonymous access.

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  3. Anonymous
    2024-09-29T16:31:33+00:00

    Hi Sakiko I have pasted the mini dump files in this folder. Please request access.

    https://drive.google.com/drive/folders/1Hcou11Z29aP3btrzf7Jl_dAZS8iznozj?usp=drive_link

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  4. Sakiko 39,240 Reputation points Independent Advisor
    2024-09-29T16:21:20+00:00

    Hello, I'm here to help.

    I may need you to provide the dump file to help you analyze the failure. Please see if there is a. DMP file in your system directory "C:\Windows\Minidump". If there is, please upload it to a cloud drive such as OneDrive, Dropbox, Google Drive and share the link here, I will help you analyze it.

    If you can't upload them due to permission issues, please copy them to your desktop and upload them again.

    Disclaimer: The dump file may contain some information about you, such as system environment, software used, etc. This is a public community and can be viewed by anyone, so please remove the share as soon as possible after I answer. Please do not provide the file named "MEMORY.DMP", which contains almost all information about your system.

    Please feel free to reply. This is not a live chat channel and I may be in a different time zone than you. As a result, replies may be delayed and I may respond minutes to hours later.

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