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Computer gets BSOD randomly after a bugcheck

Anonymous
2024-09-20T20:13:27+00:00

Hello,

I've been having issues with my PC crashing and giving me a BSOD at random intervals. The most recent error message I got in my event viewer was:

The computer has rebooted from a bugcheck.  The bugcheck was: 0x0000003b (0x00000000c0000005, 0xfffff8072461a030, 0xffff958cd3916b80, 0x0000000000000000).

I have gone through and made sure all my drivers are up to date, tried replacing my RAM and that didn't fix anything, and it will even crash in safe mode if I have it running something like chkdsk. I'm hoping it's not my cpu or my graphics card but at this point I'm not sure what it could be.

Windows for home | Windows 10 | Performance and system failures

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  1. Igor Leyko 111K Reputation points Independent Advisor
    2024-09-21T07:49:24+00:00

    Seems you have memory data corruption. Please use driver verifier to gather additional information. https://support.microsoft.com/en-us/help/244617...

    Run verifier /standard /all /bootmode resetonbootfail command, reboot PC and use it as usual (it will be slower). If blue screen happens please share memory dumps to OneDrive for analysis.

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  2. Anonymous
    2024-09-21T01:17:39+00:00

    Hello Igor,

    Here are the minidumps I have gotten in the past few days

    Dump files

    I recently reinstalled Windows thinking that was the cause so there aren't any minidump files older than this.

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  3. Igor Leyko 111K Reputation points Independent Advisor
    2024-09-20T22:37:46+00:00

    Hi Alavas,

    My name is Igor, it's a pleasure for me to help others and I'll try to help you.

    Please share several memory minidumps to OneDrive for analysis.

    https://answers.microsoft.com/en-us/windows/for...

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  4. Anonymous
    2024-09-20T21:09:46+00:00

    No, it's not that specific unfortunately. It can happen when I'm just leaving the computer sitting turned on like it did most recently with the errors that I posted. I've also been making sure that Windows is updated just in case that is the issue, but that doesn't seem to be the case.

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  5. Reza-Ameri 45,821 Reputation points Volunteer Moderator
    2024-09-20T20:48:53+00:00

    Does it happen in specific condition like when you play game or watch video?

    Have you updated the Windows too?

    Open start and search for feedback and open the Feedback Hub app and report this issue.

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