Hi there, I'm John, a fellow Microsoft user like you.
I understand your frustration, and I'm here to help. Please make sure you have a stable internet connection and try again. You can also try another internet source near you that is private.
Please refer to this Microsoft support article to check the exact error icon and click to check the recommended troubleshooting steps: https://support.microsoft.com/en-us/office/fix-...
If the issue still persists, please capture the exact error message you're encountering and attach it in your next response. Also, include your current Windows 10 OS Build number by pressing the Windows key + R, typing "winver," and pressing Enter.
I'm here to help you further.
Regards,
John J.D.