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My mouse is not working

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Anonymous
2024-10-17T21:52:15+00:00

My mouse is not working I have tried every single port.

Windows for home | Windows 10 | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Jan J.23 12,265 Reputation points Independent Advisor
    2024-10-17T23:16:01+00:00

    Hi, I'm Jan and I'd be happy to help you today. I'm sorry you're experiencing this issue. Try each of the following.

    1. Reinstall the mouse driver.

    Press the Windows key + X

    Select Device Manager

    Extend Mice and other pointing devices

    Select your mouse and uninstall the driver.

    restart your computer.

    1. Try to check if you have any restore points in System Restore and perform a system restore. Keep in mind that it will remove any applications, drivers, and updates that were installed after the restore point was made

    Using System Restore

    https://support.microsoft.com//windows/use-syst...

    1. Try each of the suggestions from this support article.

    Mouse and keyboard problems in Windows

    https://support.microsoft.com//windows/mouse-an...

    If none of these suggestions work. Try to test the mouse, if it works fine on another working computer. If the mouse does not work on another computer, it may be faulty and needs to be replaced

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  2. Anonymous
    2024-12-01T23:39:32+00:00

    My mouse works but I can't scroll with it, so I have a new mouse and I would like to remove this one and install the new one.

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