My name is Jonathan Deives. I'm an Independent Advisor and I will be happy to help you today.
Are you playing Roblox via web launcher or Microsoft Store?
Follow the solutions provided by Roblox support;
https://en.help.roblox.com/hc/en-us/articles/20...
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Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.
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