Pressing two mouse buttons combination such as mb2+mb3 not working on RDP windows 10

Question

Hi,
I am using RDP of windows 10 for my office pc which also has windows 10 but 3d software which i am using on pc trough rdp. If i need to rotate object in my 3d software then i need to press two mouse combination buttons like mb2+mb3 but its not working in RDP.
With old remote desktop connection software its working fine with same pc which i am using though rdp with same 3d software.
But its not working with new rdp windows 10 software.
Need solutions on this.

Answer 1

Hello @shubham bhosale ,

Do you have other versions of Win 10 in your environment, e.g. Win10 (1903/1909/ 2004/ 20h2)?
If you use Win10 (20h2) for remote to Win10 (1903/1909/ 2004/ 20h2), is it normal?

Answer 2

Hello @shubham bhosale ,

1.Which third-party software do you use on pc through rdp?
2.Can you roll back to the previous rd client? Is there any incompatibility between this software and rd client?

Best regards,
Leila

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Answer 3

Hello @shubham bhosale ,

1.Did you use the Microsoft remote desktop client app in Microsoft store?
2.Can you check the Windows version and OS Build No. of both the local and remote computer by entering "winver" in search bar? e.g. Windows Version 20H2 (OS Build 19042.867)

Answer 4

@Leila Kong for the first answer which i got 2 days ago.

1. I am using Microsoft remote desktop of window 10 which Download from Microsoft store
2. and before this software i was using remote desktop connection on that mouse button combinations buttons are working but its bit slow and stuck sometimes while working.
   Thats why i am using Microsoft remote desktop but their mouse button combinations are not working

Answer 5

@Leila Kong for the second reply i got the answers are.

1. yes i use Microsoft remote desktop app client app from Microsoft store
2. The windows version and build os version on local machine is version 20H2 (OS Build 19042.985) and on remote computer is version 1809 (OS Build 17763.253)