User folder dissapear

Question

so im trying to acces my user folder on my old OS drive its on D: but it was unaccesible and corrupted so i attempted to chkdsk f/ the drive but after the process was done the folder is gone instead and i think there was no difference of size on the drive before i chkdsk the drive, and do found the folder by using the treesize app. so how to fix this so that i can access the folder by make it show again

here is the picture of the folder location the file still here

Answer 1

Hello, YohioZx

Welcome to the Microsoft Community.

Thank you very much for your feedback. I have carefully read the information and problem description you provided. You mentioned that some files cannot be found in Explorer.

I understand the trouble this problem has caused you. Please don't worry. You can also try the following methods to recover your files. You can refer to the link below for detailed steps.

Recover lost files on Windows 10 - Microsoft Support

If these files are important personal files of yours, you have tried the above methods, but the files have not been recovered. In the current situation, I have no other better suggestions for you. I suggest that you may need to contact the technicians of a data recovery company. They will provide you with more professional tools and methods to help you solve this problem and provide you with more useful information.

Best regards

Brian - Microsoft Community Support Specialist

Answer 2

can you guide me? im a bit lost here

Answer 3

Run that disk makers free disk checking utility to check its status