Windows error

Question

This is really BS! Microsoft is always giving us a hardtime. Windows update is not loading again just like before! Can someone fix this?

Answer 1

Hi Aiyah,

I'm Christine, Sorry to hear that you're experiencing Windows update error. No worries, I'll do my best to help you.

May I know what is the error message or error code that you're getting? Or it's just loading?

Please send the exact version or build of Windows that you're running? (Please press Windows key+R and type winver and hit enter)

Please follow the steps below:

1. Windows Update Troubleshooter

Windows 11

Please Click Start menu and type Troubleshoot

Hit Other troubleshooters

And select Windows Update

Finally, Run the troubleshooter

2. Reset Windows update services:

Please click start menu and type cmd, right click on it and choose run with admin

Kindly copy and paste the command lines below and hit enter:

net stop wuauserv

net stop cryptSvc

net stop bits

net stop msiserver

Ren C:\Windows\SoftwareDistribution SoftwareDistribution.old

Ren C:\Windows\System32\catroot2 Catroot2.old

net start wuauserv

net start cryptSvc

net start bits

net start msiserver

Please try to update again.

Please let me know the result. I'll be happy to assist you all the way until it's resolved.

Thank you,

Christine L

Independent Advisor

Answer 2

OK! it did it! I was able to install the update. How can I be sure that it won't happen again?