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Java script error. What should I do ?

Anonymous
2024-09-28T22:39:44+00:00

Hello please help me with this error.

Windows for home | Windows 11 | Performance and system failures

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  1. John Jefferson Doyon 47,990 Reputation points Independent Advisor
    2024-09-29T01:17:31+00:00

    Hi Romieo, I'm John, a fellow Microsoft user like you.

    I understand you're having issues. I'm here to help. To get a better understanding, could you let me know where you're seeing this error? For example, does it pop up when you're opening a specific program or website? Also, do you remember if you made any recent changes to your system, like installing new software or updates?

    If possible, could you capture a screenshot of the error message and attach it to your next response? That will help me get a clearer idea of what might be going on.

    Looking forward to your reply so we can get this sorted out for you!

    John J.D.

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  2. Anonymous
    2024-09-29T14:09:33+00:00

    Thanks John for reaching out to me. I really appreciate it. This happens when I Start my laptop and in between it also pops up and I just close it.Please find the screenshot below.Regards

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  3. John Jefferson Doyon 47,990 Reputation points Independent Advisor
    2024-09-29T20:55:56+00:00

    Thank you for letting me know.

    The error message you're seeing indicates that there's an issue with a JavaScript file within the PowerENGAGE application. Specifically, it’s unable to find a valid app, which could be due to several reasons.

    Please follow the steps outlined in this resource: https://www.thewindowsclub.com/javascript-error...

    Click "Reply" below to let me know how it goes. If the issue persists, please provide more details.

    Note: There is a non-Microsoft link included in this response. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

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  4. Anonymous
    2024-09-30T16:30:31+00:00

    Thanks John.

    I believe this application is a part of my brother software. I tried to uninstall, but again the pop up comes and stops me from uninstalling.

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  5. John Jefferson Doyon 47,990 Reputation points Independent Advisor
    2024-09-30T20:45:29+00:00

    Thank Romieo for letting me know.

    Please open Task Manager (Ctrl + Shift + Esc) and check if there’s any process related to the application running. If you find it, please right-click and stop the process.

    If the issue persists, try uninstalling the app from Safe Mode using this guide: https://support.microsoft.com/en-us/windows/win...

    Let me know how it goes.

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