Windows can't boot

Question

I can't boot into windows after an update. How do i see the log file so i can see what the problem is from the troubleshooter?

Answer 1

1

Was there no option to uninstall the latest update in the recovery Environment?

2

If System Restore also failed, go to Troubleshoot - Advanced Option - Startup Settings and click Restart

Upon restart, press 5 to enter Safe Mode

Once in Safe Mode, backup your data if you do not already have a backup

Open Device Manager and check to make sure all your Drivers are up to date

Reboot to see if Windows will start Normally

If the above fails, go to Troubleshoot - Advanced Options - Reset this PC

Choose to keep your files and apps, just your files or to keep nothing

Then start the Reset

Answer 2

I have now tried all these and it did do anything

Start-up repair - start-up repair couldn't repair your pc, log file: D:\WINDOWS\system32\logfiles\srt\SrtTrail.txt

System Restore - Restore System Restore did not complete successfully. Your computer's system files and settings were not changed.Details:System Restore failed to extract the original copy of the directory from the restore point.Source: %ProgramFles% WindowsAppsDestination: AppxStagingAn unspecified error occurred during System Restore. (0x80070026)You can try System Restore again and select a different restore point. If you continue to see this error, you can try an advanced recovery method.

Answer 3

Hi, I am Dave, I will help you with this.

Start your PC, just as Windows attempts to load (spinning dots), press and hold Power Button for 5 - 10 seconds to perform a Hard Shut Down

Do this twice

On the third start Windows will boot into the Recovery Environment and from there you can access System Repair, Safe Mode, Command Prompt... etc.

Please try each option one at a time, then see if Windows will boot.

if there is an option to uninstall the latest update, that would be the best option.

Go to Troubleshoot - Advanced Option - Startup Repair

See if Windows startup can repair itself

Go to Troubleshoot - Advanced Option - System Restore

Check to see if you have a restore point you can go back to