booting problem

mitch fontaine 21 Reputation points
2021-05-16T17:14:42.607+00:00

I have widows 10 and have just put a new computer together . New motherboard with 32 gigs of ram a 1050 geforce video card and everything works great but it takes me 2 try's to get it to boot up to my windows page and i must push key board keys to get it there. I do not have a new monitor and it is about 10 12 years old . I have tried reinstalling my operating system and that did not work I have also tried a couple other option from the internet that did not work . Sure could use some new ideas that could help me figure this one out

Windows 10
Windows 10
A Microsoft operating system that runs on personal computers and tablets.
10,154 questions
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Accepted answer
  1. 2021-05-17T09:10:17.13+00:00

    Hi,
    Have you ever tried to boot in safe mode and clean boot? You can try to use these to see if it works.
    https://support.microsoft.com/en-us/windows/start-your-pc-in-safe-mode-in-windows-10-92c27cff-db89-8644-1ce4-b3e5e56fe234
    https://support.microsoft.com/en-us/topic/how-to-perform-a-clean-boot-in-windows-da2f9573-6eec-00ad-2f8a-a97a1807f3dd
    If you can’t enter in windows normally, you can try to use these two methods in WinRE. Or you can try to use driver verifier to see if any of drivers are having problems. Or you can try to capture the dump file for us to analyze what happened to your computer. But due to security policy and from our professional level, we could not provide dump analysis. In addition, if this problem is more urgent for you, I still recommend that you open a case to Microsoft for further professional help. https://support.microsoft.com/en-us/help/4341255/support-for-busines
    Best Regards,
    Ansley

    1 person found this answer helpful.

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