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Windows 11 reset failure

Anonymous
2024-10-14T21:15:47+00:00

hello. i've been trying to reset my windows 11 system but as i start the process it crashes on 20% and does not give any bug information just sending me back to recovery screen. please help

Windows for home | Windows 11 | Recovery and backup

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  1. Neil D 33,495 Reputation points Volunteer Moderator
    2024-10-16T08:44:42+00:00

    I think you need a boot USB at this stage. Available at Download Windows 11 (microsoft.com) use the Media Creation tool to create a boot 8GB flash drive.

    Once you are able to boot from the USB you can enter Language > Repair and you will see the same available options as the recovery environment.

    If it still doesn't fix it then a clean install may be the only option.

    Do you have a backup of you personal files, as a clean install deletes all data.

    You will need a working windows PC to create the boot USB.

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  2. Anonymous
    2024-10-15T19:29:50+00:00

    hello. thanks for your answer, but sadly it didn't help me as windows said there was an error while deleting last update. i can't go out of recovery mode too

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  3. Kapil Arya 37,826 Reputation points Volunteer Moderator
    2024-10-15T17:26:29+00:00

    Make sure you disconnect external devices while Reset process is being carried out.

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  4. Neil D 33,495 Reputation points Volunteer Moderator
    2024-10-14T21:24:48+00:00

    In the recovery setting can you run Fix problems using Windows Update > Reinstall now.

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