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BTHport.sys causing BSODs

Anonymous
2024-09-25T08:00:08+00:00

I've been having random BSODs because of the BTHport.sys driver, pls help.

Windows for home | Windows 11 | Devices and drivers

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  1. Sumit D - IA 170.7K Reputation points Independent Advisor
    2024-09-25T08:35:01+00:00

    Hi Earl,

    I'm Sumit, here to answer your query at the Microsoft Community.

    Apologies for any inconvenience you are experiencing. We are happy to help you.

    Let us confirm if Bluetooth driver is indeed causing the crash or something else is involved.

    We need log files(called dump files) that tell us what lead to crash.

    Please share them with us for a better analysis of the problem. Instructions can be found here:

    https://answers.microsoft.com/en-us/windows/for...

    To share files here, please see:

    How to share diagnostic files/logs on Microsoft community

    https://answers.microsoft.com/en-us/feedback/fo...

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