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Blank screen when opening Windows Security...

Anonymous
2024-10-18T11:18:20+00:00

Hello, My name is Aatiz.

I've been trying lots of ways to fix this problem in my computer. This came when i installed a game and it needs to disable antivirus, so i disabled it with the application in the folder of the game. After a long time, i uninstalled it and then try to enable the antivirus with the same app, it is not working. i installed other antivirus to clear any viruses or malware to fix it, but still after 6 months, it not still working. Please give me a way to fix this...

Windows for home | Windows 11 | Security and privacy

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Kapil Arya 37,826 Reputation points Volunteer Moderator
    2024-10-18T16:09:41+00:00

    Hello,

    See if this fix helps you:

    https://www.kapilarya.com/fix-windows-security-blank-in-windows-11

    Let us know if this helps!

    Note: Included link in this reply refers to blog post by a trusted Microsoft MVP.

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  2. _AW_ 67,926 Reputation points Volunteer Moderator
    2024-10-18T11:37:39+00:00

    It's likely that Windows Defender's binaries and registry service configurations have been deleted. The best way to fix this is with a repair installation.

    To thoroughly check for malware before the repair, please run a scan with Farbar Recovery Scan Tool (FRST) and share your logs.

    https://www.bleepingcomputer.com/download/farbar-recovery-scan-tool/

    Note: If you are using Edge, SmartScreen may initially block the download.

    Click on the three dots next to the warning and select Keep => Show more => Keep anyway.

    • If your computer's language is not English, rename FRST64.exe to FRST64English.exe
    • Run the tool, leave the default settings, and press Scan.
    • Zip the logs, FRST.txt and Addition.txt, then upload to a cloud storage service like OneDrive or Google Drive.
    • Post the share link.

    Share OneDrive files and folders - Microsoft Support

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