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Sound not working

Anonymous
2024-10-15T19:38:26+00:00

I have my headphones plugged in and brand-new batteries and no damage I've tried different headphones and still no sound i dont know what to do.

Windows for home | Windows 11 | Devices and drivers

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  1. Ferdinand Nanalig 30,505 Reputation points Independent Advisor
    2024-10-15T22:59:06+00:00

    Press Windows + R, type msinfo32, and press Enter.

    This opens the System Information window.

    Look for System Model under System Summary.

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  2. Anonymous
    2024-10-15T22:41:51+00:00

    The brand is Main Gear I'm not sure what is theexact model, is there a way to find out?

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  3. Ferdinand Nanalig 30,505 Reputation points Independent Advisor
    2024-10-15T22:35:22+00:00

    What is the brand and exact model of your computer?

    I will help you find the link to download the driver.

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  4. Anonymous
    2024-10-15T22:30:52+00:00

    How do i download the latest driver?

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  5. Ferdinand Nanalig 30,505 Reputation points Independent Advisor
    2024-10-15T21:28:50+00:00

    Hi, I am an Independent Advisor.

    Let me help you with this issue.

    I understand you are having problems with your headset audio.

    The issue could be related to the audio settings or drivers.

    Please follow the steps below to get this fixed.

    Try to disable Audio Enhancements.

    Right-click the sound icon, and select Sounds > Playback tab.

    Right-click on your headphones and choose Properties.

    Go to the Enhancements tab and check Disable all sound effects.

    Please check the default Audio output.

    Right-click the sound icon in the taskbar.

    Select Sounds > Playback tab.

    Ensure your headphones are set as the default playback device.

    Make sure the volume is not muted and is set to a proper level for both system sound and individual applications.

    The next step is to run the Audio troubleshooter.

    Go to Settings > System > Troubleshoot > Other troubleshooters.

    Run the Playing Audio troubleshooter.

    If that does not work, update the Audio driver by going to the support website of your device then download and install the latest audio driver.

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