RDP session to Windows 10, locks after 10 minutes or so.....

David Moon 441 Reputation points
2021-05-17T00:09:02.037+00:00

Hi
Having an issue with WIn10 devices that locks the screen after around 10 minutes on a RDP session.
Physical logon does not seem to lock, but it is RDP sessions that locks.
Screensaver is disabled, and on resume password is not ticked. Hibernate/Sleep is all disabled.
Set time limit for active but idle Remote Desktop Services sessions policy has also been set to "never".
No difference. I have seen some posts about network settings can impact this.
Before hassling the network guys, anything else i could try from the client side? Thanks. Dave.

Windows 10
Windows 10
A Microsoft operating system that runs on personal computers and tablets.
10,174 questions
Remote Desktop
Remote Desktop
A Microsoft app that connects remotely to computers and to virtual apps and desktops.
4,137 questions
{count} votes

4 answers

Sort by: Most helpful
  1. Anonymous
    2021-05-17T11:27:25.897+00:00

    Hi,

    Let's check the following information for further research.

    Have you changed some settings before getting started with the Remote Desktop connection?
    Does the connection depend on two devices or an RDS environment deployment (this contains the servers and roles to create a fully effective RDS environment)?
    Also, please descript the environment configurations based on Remote Desktop Services deployment.
    If the errors occurred in an RDS environment, do errors happen on most users or some user?

    Let’s try to log on the session in console mode (run mstsc /console) with user credentials which has lock issue, to see if it still slow.
    We also need to confirm the lock screen issue occurred in which process. Take a screenshot of lasted long crash and leave it to us. (Typically RDP log on will involve file loading, process loading, etc.)
    In the meanwhile, you could check the local and remote computer Event Logs via Event Viewer and see if there are error occurred.

    If the answer is helpful, please click "Accept Answer" and upvote it.

    Best Regards

    0 comments No comments

  2. Anonymous
    2021-05-20T08:03:16.367+00:00

    Hi,

    Haven't received your message in a few days, was your issue resolved?

    If the answer is helpful, please click "Accept Answer" and upvote it.

    Best Regards

    0 comments No comments

  3. Anonymous
    2021-05-24T06:49:53.097+00:00

    Hi, is everything ok?


  4. DR 1 Reputation point
    2022-10-20T07:03:40.07+00:00
    0 comments No comments