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SYSTEM_THREAD_EXCEPTION_NOT_HANDLED crash

Anonymous
2024-10-17T02:30:21+00:00

my system keeps crashing in event viewer it says Kernal-Power and here are the minidumps from all the crashes.

https://drive.google.com/file/d/15Feu8m2QT3BbW3rst5gAI8EmmaV0hpBi/view?usp=sharing

Windows for home | Windows 11 | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Pondsi 353.7K Reputation points
    2024-10-18T08:35:27+00:00

    Hello,

    Reinstall the game that crashed, and then reinstall the Network adapter driver.
    Don't use the game accelerator for a while.
    And wait to see if your system is stable.

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  2. Anonymous
    2024-10-17T18:36:20+00:00

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  3. Pondsi 353.7K Reputation points
    2024-10-17T08:07:45+00:00

    Hello, I'm Pondsi.

    I can't access the link you shared, please set the permission.

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  4. Anonymous
    2024-10-17T06:32:15+00:00

    I looked at the crash dumps, and here’s what I found: Most of the issues come from Realtek network drivers (ndis.sys and rtwlane602.sys), a problem with EasyAntiCheat_EOS.sys, and something related to ACE-BASE.sys.

    First, try updating or reinstalling your Realtek network drivers since they’re causing a lot of the crashes. You can grab the latest drivers from the manufacturer’s site. To check what network adapter you have, just right-click the Start menu, open Device Manager, and then expand Network adapters.

    For the Easy Anti-Cheat issue, reinstall or update it, along with the game that uses it. This should fix any conflicts.

    Lastly, find out which software uses ACE-BASE.sys (it’s probably a security tool), and update or reinstall that too to stop more crashes.

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  5. Anonymous
    2024-10-17T03:37:12+00:00

    No worries, we're here to assist. I noticed the file currently has restricted access. It would be a good idea to make it public so that others viewing the post can access the dump files as well.

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