BSODs

Question

Hi,

lately I've been experiencing BSODs and crashes, here is a minidump: https://drive.google.com/file/d/196YyFU3wZejHz0ze2twCgFi2hDB-9Ami/view?usp=sharing

I tried completely removing and reinstalling GPU drivers, didn't help. Can somebody please help me?

System information:

Windows 11 Home

Intel i9 13900

Be quiet! Dark Rock PRO 4

Asus TUG Gaming z690-plus

Kingston Fury Beast Black 64GB (2x32GB) DDR5 5200 CL40

C: Kingston snv2s500G

D: CT200P3SSD8

Be quiet! System Power 10 - 850W

ASUS Dual GeForce RTX 3060 Ti OC Edition, 8GB GDDR6X

Answer 1

Thanks for the clarifications.

I suggest installing an old version of the Nvidia driver. Try one from at least 3 months ago.

Search and download an older driver from the link below.

https://www.nvidia.com/en-us/drivers/

– Select the graphics card you have and click "Find". Then, click "View More Versions" to see older versions of the driver.

– Only download a "Game Ready Driver". Do not download a "Studio Driver".

You will need to use DDU again to remove the current driver. I suggest disconnecting from the internet during the entire procedure.

See if the system will work stable after installing the old driver.

Temporarily disable the automatic driver updates in the GeForce Experience settings.

If the BSOD occurs again after doing this, share the minidump it created. Click on the "Reply" button below my reply.

Feel free to ask back any questions.

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Answer 2

Yes, I used DDU to remove the drivers and then reinstalled them from the Nvidia website. The problem did not stop, so I removed them again and tried installing them through the Nvidia geforce experience utility. Still did not help

Answer 3

Thanks for the clarification.

Was the graphics driver you installed downloaded from the Nvidia website?

Before reinstalling the Nvidia driver, did you use the free DDU tool to remove the previous driver?

I await your reply. Click on the "Reply" button below my reply.

Answer 4

Hi, I have ASUS Dual GeForce RTX 3060 Ti OC Edition, 8GB GDDR6X

Answer 5

Hi. I'm David, and I'm happy to help you.

The minidump mentions the driver "dxgmms2.sys" as the cause of the crash. It's usually a problem with the graphics card driver. No other driver is mentioned.

I see you use the motherboard Asus TUF GAMING Z690-PLUS. Do you only use the integrated graphics card, or do you have a dedicated graphics card?

If you have a dedicated graphics card. What is its manufacturer and model?

I await your reply. Click on the "Reply" button below my reply.