This browser is no longer supported.
Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Hello, my pc shut off randomly while I was watching youtube . Before this happened, I didnt use my pc for about 2 weeks and I got windows update after I turned it on for about an hour. But I didnt install the windows. Then I watched youtube for about 2 hours and it turned off randomly. I tried to turn on my pc again but the power didnt come on. I waited for about 10 mins and I unplugged the PSU cable , reinserted again and turned on the pc again. But this time the power turned on and when the windows logo appeared, it shut off again. So I tried to turn it on again immediately and when windows logo appear, it says "repairing the disk and it might take an hour ... " . After about an hour , my pc restarted automatically again but this time it says fail to update windows and restart again. But then it said wi dows update completed and desktop screen appeared as usual. But after 2 mins it shut off again. So I tried to open it again but no power come on. I unplugged the psu cable again , reinserted it and turned on power again. Then it worked and pc booted as normal and runs smoothly. This time I shut it down after 5 mins of desktop screen. What is my pc problem ? Is there anything I need to do with my pc? My PC is around 5 years old.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Hello, Kyaw Wai Yan
Welcome to the Microsoft community.
Thank you for your feedback. Based on your description, there should be no problem with your computer system as it is running normally. It looks like there may be poor hardware contact or aging hardware, so we recommend that you contact a professional computer repairer for hardware testing.
I look forward to your feedback.
Best Regards,
Aaron| Microsoft Community Support Specialist
