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Anonymous
2024-10-04T10:05:26+00:00

It’s just a blank screen when trying to open I’ve tried everything I even had 3 people from Microsoft try and fix it and nothing worked I bought my of 3 days ago brand new

Windows for home | Windows 11 | Security and privacy

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  1. DaveM121 891.1K Reputation points Independent Advisor
    2024-10-04T16:37:28+00:00

    Did you donwload and run that file by right clicking it and choose 'Run as Administrator' and then restart your PC?

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  2. Anonymous
    2024-10-04T16:34:27+00:00

    It also saying that I’m not the It administrator too I literally tired everything went to forms that people were having this problem and it didn’t solve anything

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  3. DaveM121 891.1K Reputation points Independent Advisor
    2024-10-04T10:36:44+00:00

    Hi, I am Dave, I will help you with this.

    Donwload this file from the Microsoft Catalogue:

    https://catalog.s.download.windowsupdate.com/c/...

    Right click that file you downloaded and select 'Run as Administrator'.

    When that completes, restart (not shut down) your PC.

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