Hi Sonny,
I'm Christine, I'll be happy to assist you. No worries, I'll do my best to help you.
May I know the version or build of Windows that you're running? (Please press Windows key+R and type winver and hit enter)
- Let's try to refresh the explorer.exe
On Windows 11:
Right click on start menu and choose Task Manager
Click Details Tab and end the task of explorer.exe
Then click Run New Task and type explorer.exe and hit enter
- Update or Reinstall the Display driver
Please press the Windows key + X
Then click Device manager
Kindly expand the Display Adapters
Right click and choose "Update Driver"
Select "Search automatically for drivers"
If the issue persists Choose "Browse my computer for driver" instead
and click " Let me pick from a list of available drivers on my computer"
Choose the older version.
If it will still the same, please uninstall the driver and restart your device.
- Please try to change the wallpaper to Picture and set it back to Spotlight.
Please restart and check if the issue persists.
- Please try to run the sfc scannow to check if there's a corrupted system file. Kindly follow the steps from the link below:
Please click start menu and type cmd, right click on it and choose CMD with Admin.
Type sfc /scannow and hit enter. NOTE: There's a space between c and /
https://support.microsoft.com/en-us/topic/use-t...
Please let me know how it goes.
Thanks,
Christine