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camera stopped working

Anonymous
2024-10-13T09:23:44+00:00

Windows 11 Integrated camera. Suddenly ceased working. Grey screen.

Tried Troubleshooter, disabling, privacy settings, driver updates even shouting at it. Nothing!

Windows for home | Windows 11 | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Kapil Arya 37,826 Reputation points Volunteer Moderator
    2024-10-14T13:33:06+00:00

    Do you see any error code on Camera app?

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  2. DaveM121 891.1K Reputation points Independent Advisor
    2024-10-13T09:55:04+00:00

    Hi, I am Dave, I will help you with this.

    1

    Look at the function keys (F1 - F12) on your keyboard, if one of them has a camera icon, press that key or Fn + that key to unlock the webcam.

    2

    If that was not the problem, look at the camera lens above your screen, is there a small privacy slider that needs to be opened to access the webcam?

    3

    If the webcam is still not working, go to the support page for your laptop on the manufacturers website, then from there, download and re-install (not update) the version of webcam drivers they provide

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