volmgr 161

Question

Hello!

From time to time, my computer running Windows 11 crashes with a blue screen error, and it restarts. The error log shows the error "volmgr 161." All hardware tests pass successfully. The issue might be with a driver. I have run the driver verifier for this purpose.

Here is the link to the memory dump https://drive.google.com/file/d/1_DRaDdDRIFgm5-KGRe6xiaMu4w6aTK4N/view?usp=sharing

Could you please help me with this issue? Thank you in advance.

Answer 1

Glad to help!

Answer 2

Thanks a lot! Done! I hope, it will solve my problem!

Answer 3

That minidump file indicates that it is the device driver on your AMD graphics that is causing the system to crash

Completely remove the current AMD graphics driver using the widely available free DDU utility, then restart your PC and go to the support page for your PC on the manufacturer's website to download and install their recommended version of the AMD graphics driver.

A slightly older version of that driver is more stable than the latest version.

Answer 4

I have another file, but it is quite old. However, this problem has been going on for a long time. https://drive.google.com/file/d/17eBNJZQSqiCMdXl0ZTyZPCqJV2UfQcKs/view?usp=drive_link

Answer 5

Hi, I am Dave, I will help you with this.

Your minidump file jsut lists generic errors, nothing specific as the cause of that crash.

If this is an on-going problem, do you have any more minidump files available that you can upload for analysis?