GPU driver confusion

Question

I have an app to update my drivers (Norton driver updater), but still when i leave my computer on it will occasionally shut off, and when I turn on my computer, i get a blue screen with the error message "nvlddmkm.sys has failed." I have heard talk that this issue is related to GPU drivers, but all of my GPU drivers are up to date.

this only happens occasionally (like 6/25) after my computer shuts off due to either overheating or something else (im not sure)

Answer 1

Hi, I couldn't access the file. Could you please give me the permission?

Answer 2

Here is the drive with the dump file, tell me if you have problems with access

https://drive.google.com/file/d/1E-m_aV7oorZhrTaaB_QGb8NcNs_8bN_I/view?usp=sharing

Answer 3

I can get it to you tomorrow

Answer 4

You shouldn't really rely on another program to update drivers, not even Norton.

Go to the manufacturers website to get the latest drivers for your system. Either the device manufacturer or the GPU manufacturer

Answer 5

Hello, I am Mite, an independent advisor and a user like you, and I am here to offer help.

Could you please upload the blue screen analysis report files located at the path C:\Windows\Minidump to a cloud drive? I can use them to identify what the problem might be.