PC not picking up wirelessly from router

Question

My pc is not linking wirelessly to the router. I have read all the forum responses to this particular problem and none work. I can’t help but feel it’s something simple and I’m missing it. I have spent hours on this and if I don’t get it sorted then it’s Beachy Head for me

Answer 1

But has WiFi worked on your computer before or has it never worked? Please specify the exact make and model of your computer, is it a desktop PC or a laptop?

If you are having trouble uploading a screenshot, go to Device Manager, expand network adapters, take a picture with your phone of that page and send it here.

Or follow here: https://answers.microsoft.com/en-us/feedback/forum/all/how-to-include-a-screenshot-in-your-post/2594b08e-32a3-476a-85a6-b021181be7e4

Answer 2

Doesn’t look as if they have attached😬

Answer 3

Thank you so much for responding. I have no idea if the attached photos have sent. Quick question. In photo 2 under Network Internet(Windows 10) shouldn’t there be a “Wi-Fi” option in the drop down?

Answer 4

Specify the exact make and model of your computer or go to Start, type msinfo and attach a screenshot of the System Information page. Also specify what is the exact model of your network card or go to Device Manager expand network adapters and post the screenshot.

Go to Windows Update and make sure all updates are installed.