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Blue screen

Anonymous
2024-09-06T22:46:35+00:00

Just a couple of weeks ago I have been getting the blue screen of death. It usually happens when I am gaming, but there has been one time I wasn't doing anything. I seem to get it once per day. I am wondering if anyone can help me find a solution. Please and thank you.

Windows for home | Windows 11 | Performance and system failures

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  1. Lester Bernard Reyes 82,025 Reputation points Independent Advisor
    2024-09-07T07:37:29+00:00

    Hi, thank you for patiently waiting, can you further check if you have more dump files on the PC? As per checking the Minidump files, it is only displaying general errors, in addition, can you please check the System logs on the PC so that we can further examine what is the root cause of the issue?

    To do this kindly follow the steps from this link:

    https://www.yourwindowsguide.com/2017/12/how-to...

    Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

    Then please upload it by following the steps from the link.

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  2. Anonymous
    2024-09-07T03:13:23+00:00

    090624-11859-01.dmp

    Here is the link to the Dump file took a while for one drive to realize it's there. The computer works fine usually after one crash, but I would like none in the future.

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  3. Lester Bernard Reyes 82,025 Reputation points Independent Advisor
    2024-09-07T01:25:51+00:00

    Hi, thanks for reaching out. My name is Bernard a Windows fan like you. I'll be happy to help you out today, I usually reply from 10:00 pm EST(UTC -5) onwards.

    I understand the issue you have, nothing to worry I am here to help, and just to confirm can you still use the affected device? if so, we need to analyze the error, can you please check if you have minidump files on the PC so that we can further examine what is the root cause of the issue?

    Press Windows key + E (To open File Explorer)

    Click "This PC" > then follow the file path:

    C:\Windows\Minidump

    Copy the Minidump files and save them to another location like Desktop or Documents.

    Then please upload it to Cloud storage like OneDrive or any cloud storage you are using and please share the shareable link here.

    To upload and share the link using One Drive:

    Go to this link: https://onedrive.live.com/ then upload the file.

    Then provide the shareable link by following the steps from this link: https://support.microsoft.com/en-us/office/shar...

    Let me know how it goes and I hope that helps.

    Bernard

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