Hi Eric, I'm John, a fellow Microsoft user like you.
I understand you’re having some concerns, and I’m here to help. Could you clarify or provide more details about the issue?
For example, are you trying to access the BIOS or customize the function keys on your keyboard? Also, is there a specific function key you're having trouble with?
Any additional information you can provide will be helpful in diagnosing and resolving the issue.
John J.D.