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I'm experiencing a Blue Screen of Death (BSOD) error stating 'internal power error' whenever I put my computer to sleep. Can someone please help me troubleshoot this issue?
I've tried updating all my drivers but the problem persists.
I've checked for any hardware issues but couldn't find anything.
I've run a memory test and it came back clean.
Minidmp file: https://drive.google.com/file/d/1LG90RoWVV9f\_N898w4RurOtwRFzIScaf/view?usp=sharing
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Hi, I am Dave, I will help you with this.
Your minidump file indicates that it is the device driver on your graphics that is causing the system to crash
Completely remove the current graphics driver using the widely available free DDU utility, then restart your PC and go to the support page for your PC on the manufacturer's website to download and install their recommended version of the graphics driver.
A slightly older version of that driver is more stable than the latest version.
