please help me get my product key
Issue with Activation
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Anonymous
PLEASE, someone PLEASE help me. I installed a new motherboard and processor and moved my OS to my SSD and now windows can't activate. I've tried to contact customer service over TEN times and I get taken back to online support where when I open a chat log they CLOSE the case before even talking to me! I BOUGHT this product, i just want help with activating it, someone PLEASE PLEASE PLEASE help me this customer service is a nightmare
Windows for home | Windows 10 | Licensing and activation
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7 answers
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Anonymous
2024-10-01T02:46:29+00:00 -
Anonymous
2024-10-01T02:45:23+00:00 how can i get my product key
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Igor Leyko 111K Reputation points Independent Advisor2024-09-28T23:17:33+00:00 Hi Yvette,
My name is Igor, it's a pleasure for me to help others and I'll try to help you.
Please tell how exactly you bought this license, what kind the license is, how may did you pay.
Please show Activation page of Settings and the result of slmgr /dlv command.
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Anonymous
2024-09-28T20:32:11+00:00 thank you SO much for an actual response
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Anonymous
2024-09-28T19:54:42+00:00 ... I installed a new motherboard and processor ... and now windows can't activate.
For the purposes of activation, a computer with a new motherboard and processor is considered a new computer, and a new computer needs a new license. I'm sorry, but you'll need to purchase a new copy of Windows and do a clean install. Since Microsoft stopped selling Windows 10 on January 31, 2023 (and Windows 10 will be unsupported in a year) you should purchase Windows 11.
With a new motherboard and processor, your computer likely meets the hardware requirements for Windows 11, but you should check to be sure.
Congratulations on the new hardware.