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Anonymous
2024-09-14T19:09:38+00:00

I ran the Windows scanner and while running it had 15 infected files found. When it finished the report showed none found. What happened.

Windows for home | Windows 11 | Security and privacy

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  1. Estrella721 39,780 Reputation points Independent Advisor
    2024-09-14T23:25:36+00:00

    Hi JPERRY,

    My name is Estrella, and I'm an Independent Advisor. I'm sorry to hear that you're having this trouble. I'll be more than happy to help.

    Your antivirus scanner might have successfully removed or quarantined the malware during the scan, or it could have been a false positive. You can double-check the result by going to Windows Security. Select Virus & Threat Protection, then select Protection History under Current Threats. If you are still concerned about the virus, I suggest getting a second opinion using Microsoft Safety Scanner.

    https://learn.microsoft.com/es-es/microsoft-365...

    Please let me know if this resolves the issue or if you need further assistance. Click the reply button below my reply. Thank you.

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  2. JuliaMarvin 19,910 Reputation points Volunteer Moderator
    2024-09-14T20:07:40+00:00

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