ntkrnlmp.exe / BSOD Error

Anonymous

I ;ve attached the file for your reference, I just cant seem to find a way to solve this one.

https://www.dropbox.com/scl/fi/oi4cjor3a2ds6y06jt2pm/090724-12296-01.dmp?rlkey=quhip6hkp7zw2qrtblb9d1913&st=ny6u7q24&dl=0

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous

2024-09-08T04:48:50+00:00

Paylos, thank you for writing down the error here.

This error indicates that there is an issue with the graphics driver.

Go to the support page for your PC on the manufacturers website, then from there, download and install the version of video card device driver they recommend.

If you have any difficulty locating that support page, click your Start Button, then just type msinfo and press Enter, please provide a screenshot of the resulting System Information window.
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Anonymous

*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

VIDEO_DXGKRNL_FATAL_ERROR (113)
The dxgkrnl has detected that a violation has occurred. This resulted
in a condition that dxgkrnl can no longer progress.  By crashing, dxgkrnl
is attempting to get enough information into the minidump such that somebody
can pinpoint the crash cause. Any other values after parameter 1 must be
individually examined according to the subtype.
Arguments:
Arg1: 0000000000000100, The subtype of the BugCheck:
Arg2: 00000000d3d1e005
Arg3: 0000000000000000
Arg4: 0000000000000000

Debugging Details:
------------------

KEY_VALUES_STRING: 1

    Key  : Analysis.CPU.mSec
    Value: 296

    Key  : Analysis.Elapsed.mSec
    Value: 3057

    Key  : Analysis.IO.Other.Mb
    Value: 0

    Key  : Analysis.IO.Read.Mb
    Value: 0

    Key  : Analysis.IO.Write.Mb
    Value: 0

    Key  : Analysis.Init.CPU.mSec
    Value: 30

    Key  : Analysis.Init.Elapsed.mSec
    Value: 14659

    Key  : Analysis.Memory.CommitPeak.Mb
    Value: 103

    Key  : Bugcheck.Code.LegacyAPI
    Value: 0x113

    Key  : Bugcheck.Code.TargetModel
    Value: 0x113

    Key  : DirectX.FatalError.Code
    Value: 100

    Key  : Failure.Bucket
    Value: 0x113_100_nvlddmkm!unknown_function

    Key  : Failure.Hash
    Value: {1a08407b-4e55-36d0-1bb6-025d0bdcb7bb}

    Key  : Hypervisor.Enlightenments.ValueHex
    Value: 1417df84

    Key  : Hypervisor.Flags.AnyHypervisorPresent
    Value: 1

    Key  : Hypervisor.Flags.ApicEnlightened
    Value: 0

    Key  : Hypervisor.Flags.ApicVirtualizationAvailable
    Value: 1

    Key  : Hypervisor.Flags.AsyncMemoryHint
    Value: 0

    Key  : Hypervisor.Flags.CoreSchedulerRequested
    Value: 0

    Key  : Hypervisor.Flags.CpuManager
    Value: 1

    Key  : Hypervisor.Flags.DeprecateAutoEoi
    Value: 1

    Key  : Hypervisor.Flags.DynamicCpuDisabled
    Value: 1

    Key  : Hypervisor.Flags.Epf
    Value: 0

    Key  : Hypervisor.Flags.ExtendedProcessorMasks
    Value: 1

    Key  : Hypervisor.Flags.HardwareMbecAvailable
    Value: 1

    Key  : Hypervisor.Flags.MaxBankNumber
    Value: 0

    Key  : Hypervisor.Flags.MemoryZeroingControl
    Value: 0

    Key  : Hypervisor.Flags.NoExtendedRangeFlush
    Value: 0

    Key  : Hypervisor.Flags.NoNonArchCoreSharing
    Value: 1

    Key  : Hypervisor.Flags.Phase0InitDone
    Value: 1

    Key  : Hypervisor.Flags.PowerSchedulerQos
    Value: 0

    Key  : Hypervisor.Flags.RootScheduler
    Value: 0

    Key  : Hypervisor.Flags.SynicAvailable
    Value: 1

    Key  : Hypervisor.Flags.UseQpcBias
    Value: 0

    Key  : Hypervisor.Flags.Value
    Value: 21631230

    Key  : Hypervisor.Flags.ValueHex
    Value: 14a10fe

    Key  : Hypervisor.Flags.VpAssistPage
    Value: 1

    Key  : Hypervisor.Flags.VsmAvailable
    Value: 1

    Key  : Hypervisor.RootFlags.AccessStats
    Value: 1

    Key  : Hypervisor.RootFlags.CrashdumpEnlightened
    Value: 1

    Key  : Hypervisor.RootFlags.CreateVirtualProcessor
    Value: 1

    Key  : Hypervisor.RootFlags.DisableHyperthreading
    Value: 0

    Key  : Hypervisor.RootFlags.HostTimelineSync
    Value: 1

    Key  : Hypervisor.RootFlags.HypervisorDebuggingEnabled
    Value: 0

    Key  : Hypervisor.RootFlags.IsHyperV
    Value: 1

    Key  : Hypervisor.RootFlags.LivedumpEnlightened
    Value: 1

    Key  : Hypervisor.RootFlags.MapDeviceInterrupt
    Value: 1

    Key  : Hypervisor.RootFlags.MceEnlightened
    Value: 1

    Key  : Hypervisor.RootFlags.Nested
    Value: 0

    Key  : Hypervisor.RootFlags.StartLogicalProcessor
    Value: 1

    Key  : Hypervisor.RootFlags.Value
    Value: 1015

    Key  : Hypervisor.RootFlags.ValueHex
    Value: 3f7

    Key  : WER.OS.Branch
    Value: ni_release

    Key  : WER.OS.Version
    Value: 10.0.22621.1

BUGCHECK_CODE:  113

BUGCHECK_P1: 100

BUGCHECK_P2: d3d1e005

BUGCHECK_P3: 0

BUGCHECK_P4: 0

FILE_IN_CAB:  090724-11984-01.dmp

TAG_NOT_DEFINED_202b:  *** Unknown TAG in analysis list 202b

FAULTING_THREAD:  ffffce8db5d99280

BLACKBOXBSD: 1 (!blackboxbsd)

BLACKBOXNTFS: 1 (!blackboxntfs)

BLACKBOXPNP: 1 (!blackboxpnp)

BLACKBOXWINLOGON: 1

CUSTOMER_CRASH_COUNT:  1

PROCESS_NAME:  System

STACK_TEXT:  
fffffa80`2d03e7e8 fffff806`42e08b60     : 00000000`00000113 00000000`00000100 00000000`d3d1e005 00000000`00000000 : nt!KeBugCheckEx
fffffa80`2d03e7f0 00000000`00000113     : 00000000`00000100 00000000`d3d1e005 00000000`00000000 00000000`00000000 : nvlddmkm+0xb88b60
fffffa80`2d03e7f8 00000000`00000100     : 00000000`d3d1e005 00000000`00000000 00000000`00000000 00000000`00611c30 : 0x113
fffffa80`2d03e800 00000000`d3d1e005     : 00000000`00000000 00000000`00000000 00000000`00611c30 fffffa80`2d03ee20 : 0x100
fffffa80`2d03e808 00000000`00000000     : 00000000`00000000 00000000`00611c30 fffffa80`2d03ee20 fffff806`4236f63c : 0xd3d1e005

SYMBOL_NAME:  nvlddmkm+b88b60

MODULE_NAME: nvlddmkm

IMAGE_NAME:  nvlddmkm.sys

STACK_COMMAND:  .process /r /p 0xffffce8d68f65040; .thread 0xffffce8db5d99280 ; kb

BUCKET_ID_FUNC_OFFSET:  b88b60

FAILURE_BUCKET_ID:  0x113_100_nvlddmkm!unknown_function

OS_VERSION:  10.0.22621.1

BUILDLAB_STR:  ni_release

OSPLATFORM_TYPE:  x64

OSNAME:  Windows 10

FAILURE_ID_HASH:  {1a08407b-4e55-36d0-1bb6-025d0bdcb7bb}

Followup:     MachineOwner
---------

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Anonymous

2024-09-07T20:30:43+00:00

Did you share a dmp file?

Please share the error screenshot or description for me to understand better.
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Anonymous

2024-09-07T17:33:53+00:00

Link ammended please try again.
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Anonymous

2024-09-07T17:20:12+00:00

Hi Paylos,

I'm Rehan, a Microsoft Windows independent advisor and a windows user like you.

I will happy to help you with your query today.

I wasn't able to get the file.

Can you explain the error here so I can help you?
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ntkrnlmp.exe / BSOD Error

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