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BSOD While Gaming

Anonymous
2024-10-03T15:48:43+00:00

Sometimes I get a BSOD while gaming idk what's the cause of the issue. Minidump below:

Minidump 1

Minidump 2

Windows for home | Windows 11 | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. DaveM121 891.1K Reputation points Independent Advisor
    2024-10-04T07:09:28+00:00

    Open File Explorer, then go to C:\Windows\System32.

    In there perform a search for CSAudio.sys

    When you find that file, right click it and select Properties, then select the Details tab on the resulting dialog.

    Please provide a screenshot of that Details tab.

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  2. Anonymous
    2024-10-04T06:53:20+00:00

    Yes, I can see the driver in the list using driver verifier. Do I uninstall it?

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  3. DaveM121 891.1K Reputation points Independent Advisor
    2024-10-04T06:49:36+00:00

    Please ensure Driver Verifier is now disabled.

    Verifier indicates a driver usually associated to something named CSAudio is causing your PC to crash, do you have something like that installed on your PC?

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  4. Anonymous
    2024-10-04T06:45:36+00:00

    Hello, I did what u asked for and created a new DMP here.

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  5. DaveM121 891.1K Reputation points Independent Advisor
    2024-10-03T16:22:46+00:00

    Hi, I am Dave, I will help you with this.

    Your minidump files just indicate memory (RAM) corruption no specific cause of the crashes is listed.

    To try to force Windows to show the underlying cause of the crashes, the best option would be to turn on Driver Verifier, let your PC crash 3 times, then you must turn off Driver Verifier, and finally, upload any newly created minidump files

    Before you run Driver Verifier, please create a new System Restore Point

    https://answers.microsoft.com/en-us/windows/for...


    Note, if you have any difficulty getting into Windows with Driver Verifier enabled:

    Start your PC, just as Windows attempts to load (spinning dots), press and hold Power Button for 5 - 10 seconds to perform a Hard Shut Down

    Do this twice

    On the third start Windows will boot into the Recovery Environment and from there you can access System Repair, Safe Mode, Command Prompt... etc.

    Go to Troubleshoot - Advanced Option - Startup Settings and click Restart

    Upon restart, press 4 to enter Safe Mode

    Open Command Prompt as Administrator and run these two commands, then restart your PC.

    verifier /reset

    verifier /bootmode resetonbootfail

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