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Simcard not reading

Anonymous
2024-09-14T11:59:44+00:00

My simcard was reading but it stopped reading and now I am getting code errors Please help. Any advise?

Device USB\VID_03F0&PID_A31D&MI_00\6&677d61a&0&0000 had a problem starting.

Driver Name: netwmbclass.inf

Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}

Service: cxwmbclass

Lower Filters: 

Upper Filters: 

Problem: 0x0

Problem Status: 0xC00000E5

Windows for home | Windows 11 | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2024-09-18T08:12:12+00:00

    Hello, welcome to ask the Microsoft Community.

    Thank you for your feedback. Based on the error code 0xC00000E5 you've provided, it looks like you're facing a device startup failure due to missing necessary files.

    Please try reinstalling the device's driver and see if that makes it work again.

    If it doesn't, please contact the device's provider.

    Also, can you let me know what you were doing before the issue occurred? If you installed any system updates, try uninstalling those and see if it helps.

    I hope this information can assist you.

    Lugoo Bei | Microsoft Community Support Specialist

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  2. Anonymous
    2024-09-14T12:01:48+00:00

    This is the error I am getting but the simcard was reading.

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