Problem Event Name: LiveKernelEvent

Question

Hello i have recently been crashing quite a lot. This is my 3rd PC and built it from scratch. I have crashed at least 10 times over the course of having the PC.

Source

Windows

Summary

Hardware error

Date

‎9/‎13/‎2024 6:14 PM

Status

Not reported

Description

A problem with your hardware caused Windows to stop working correctly.

Problem signature

Problem Event Name: LiveKernelEvent

Code: 144

Parameter 1: 100a

Parameter 2: ffffe50f1d4277b0

Parameter 3: 0

Parameter 4: 0

OS version: 10_0_22631

Service Pack: 0_0

Product: 768_1

OS Version: 10.0.22631.2.0.0.768.101

Locale ID: 1033

This is the error message i get on my PC in the reliability app. I have tried scanning the PC with a multitude of commands such as:DISM.exe /Online /Cleanup-image /Restorehealth. Sfc /scannow, and chkdsk /f /r /b. I have also tried looking at all my drivers and they all seem to be up to date.

If i could have someone help me out and figure out what the issue is it would be much appreciated,

(If you have any extra information you would like for me to attach then just ask)

desktop.evtx All event logs for my PC

Answer 1

Please try using this method to bypass the permissions restrictions.

Open Windows File Explorer.

Navigate to C:\Windows\Minidump

Open that minidump folder

Select any files in there and press Ctrl + C to copy those files

On your Desktop, right click and choose New - Folder

Go into that new folder and press Ctrl + V to paste a copy of those files

Log into OneDrive: https://onedrive.live.com/

Drag that new folder form your Desktop into the OneDrive page and wait for it to upload

When it has uploaded, right click the folder on the OneDrive page and choose Share

Click Copy Link

Then post that link here.

Answer 2

I am unable to zip the minidump files

Answer 3

Your one minidump file just indicated RAM corruption as the cause of that crash, do you have any more minidump files available that you can upload for analysis?

Answer 4

I hope this is what you want 091324-11343-01.zip

(there are more but i am unable to zip them

![](https://learn-attachment.microsoft.com/api/attachments/af490824-8a69-404d-b7c2-44171d04caf5?platform=QnA

Answer 5

Hi, I am Dave, I will help you with this.

Please check to see if your PC is producing any minidump files, I will check those to see if they provide any insight into a potential cause of the system crashes.

Open Windows File Explorer.

Navigate to C:\Windows\Minidump

Copy any minidump files onto your Desktop, then zip those up.

Upload the zip file to the Cloud (OneDrive, DropBox... etc.), then choose to share those and get a share link.

Then post the link here to the zip file, so we can take a look for you.