Windows Audio Problems.

Question

I've been experiencing weird audio problems lately, I can describe it as stuttering, crackling and sudden crashing of my audio. After this happens, most of the time there are no output or input devices present and even though this is the case with no audio working, in services.msc it still displays both the windows audio, and the endpoint builder to be running without problems. These are some errors that I captured from event viewer that might shine more light on the situation however I'm completely lost

^These events trigger not just randomly/on its own, but also can take place when opening an application or executable on my computer.

Answer 1

Hi, thanks for reaching out. My name is Bernard a Windows fan like you. I'll be happy to help you out today, my timezone is UTC +8.

I understand the issue you have, nothing to worry I am here to help, based on the event error you have, seems that there is an incompatibility with the audio driver, moreover, kindly follow the steps below for us to sort out the issue:

Method 1. Run audio troubleshooter:

Press the Windows key + R then type in:

msdt.exe /id AudioPlaybackDiagnostic

Then hit OK and follow the prompts to run the troubleshooter.

Method 2. Roll back Audio driver:

-Press the Windows key + X

-Go to Device Manager

-Expand the Sound, video and game controller

-Look for Realtek (R) Audio or High Definition audio

-Right-click and click "Update Driver"

-Look for "Browse my computer for driver"

-Click "Let me pick drivers available drivers on my computer"

-Choose an old driver or other name of driver then select it and hit next until it installs.

Note: If the issue persists, please download and install an Audio driver from your manufacturer's website.

Let me know how it goes and I hope that helps.

Bernard