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analyze bluescreen minidump

Anonymous
2024-10-26T03:06:28+00:00

regularly face the Persistant Blue Screen (BSOD) when just watching streaming services or netflix. have no clue when I tried to search my eventlog on web. Please anlayze my the zip of dump files from C:\Windows\Minidump

here is the PC configuration

cpu: amd 7800x3d

motherboard: MSI b650 tomahawk wifi

memory: 64G ram
GPU: 4080 super

minidump log file : minidump.zip

Any feedback and advice would be highly appreciated!

Windows for home | Windows 10 | Performance and system failures

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  1. Nallasamy K 4,735 Reputation points
    2024-10-26T03:42:26+00:00

    Hello, and thanks for reaching out! I'm Nals, and I'll be happy to assist you today.

    Based on the minidump files you provided, it appears that there is memory (RAM) corruption, but no specific driver is listed as the cause of the issue.

    To diagnose further, we can use Driver Verifier:

    Enabling Driver Verifier can help identify problematic drivers. Before you proceed, it's important to create a new System Restore Point as a precautionary measure: https://support.microsoft.com/windows/create-a-...

    You can follow the instructions in the below link to start Driver verifier

    https://answers.microsoft.com/en-us/windows/for...

    Run Driver Verifier and allow your PC to crash three times. This will help to identify any problematic driver and finally, upload any newly created minidump files

    If you encounter difficulty booting into Windows with Driver Verifier enabled:

    Start your PC, and as Windows attempts to load (spinning dots), press and hold the Power Button for 5-10 seconds to perform a Hard Shut Down.

    Repeat this twice.

    On the third start, Windows will boot into the Recovery Environment. From there, you can access System Repair, Safe Mode, Command Prompt, etc.

    Go to Troubleshoot > Advanced Options > Startup Settings and click Restart.

    Upon restart, press 4 to enter Safe Mode.

    Open Command Prompt as Administrator and run these two commands, then restart your PC:

    verifier /reset

    verifier /bootmode resetonbootfail

    After disabling Driver Verifier, upload any newly created minidump files for further analysis. Let me know if you need any further assistance.

    If you have any additional questions or need further assistance, please don’t hesitate to reach out. I'm here to help!

    Best regards,

    Nals

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