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BSOD with "Stop Code: CRITICAL PROCCESS DIED."

Anonymous
2024-09-16T18:21:05+00:00

I started having weird internet pages experience (It turned out to be Chrome glitch) and set recovery to a previous date.

When the Win 11 system restarted programs were unresponsive to Mouse clicks. I restarted the computer and it went to BSOD with "Stop Code: CRITICAL PROCCESS DIED."

I wound up @ "Automatic Repair" Screen where I chose "Advanced Options." From here I chose "Troubleshoot."

I tried to run in all of the "Safe Mode" options but it refused.

I ran all of the "Extensive Tests" and they passed.

Short of "Reinstalling" Windows 11 I'm at a loss.

I want to retrieve the documents but unsure how to proceed.

I'm here on a similar (HP Win 11) computer and tried to create a Bootable USB but this machine won't allow me to do that, stating I have the latest version already.

Thanks for any help and suggestions.

Rich

Windows for home | Windows 11 | Performance and system failures

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  1. Anonymous
    2024-09-17T07:06:59+00:00

    Dear X-Raycer,

    Welcome to the Microsoft Community

    Thank you for contacting us and providing such detailed information about the issue you are facing.

    Based on your description, it appears you are experiencing a "CRITICAL PROCESS DIED" Blue Screen of Death (BSOD). I understand how frustrating this can be, especially when you are trying to retrieve important files. Before proceeding with potential repairs or a reinstallation of Windows 11, it's crucial to back up your important files. Here is a methods to retrieve documents from an unbootable system:

    Rescue Files when Windows Won't Start - Microsoft Community

    Once your documents are secure, boot into the Windows Recovery Environment and select Troubleshoot > Advanced options > Startup Repair. This will attempt to diagnose and fix issues preventing Windows from booting correctly. If Startup Repair and other troubleshooting steps do not resolve the issue, a reinstallation of Windows 11 might be necessary. You can refer to the instructions below to reinstall the operating system.How to: Perform a Custom Installation of Windows 11 and Windows 10 or - Microsoft CommunityIf you encounter any other problems during this process, please feel free to provide screenshots or any additional information. I will be happy to assist you further.I look forward to hearing from you and receiving updates on this issue.

    Best Regards,

    Martin | Microsoft Community Support Specialist

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