bluetooth and camera missing

Question

soo....i was trying to fix a problem related to my bluetooth since my Bluetooth just dissappered out of nowhere. So i was told to press windows+ r and type services.msc to get to this tab of services. and then i was told to find bluetooth support services and to "start" it. when i looked for the start button there was "stop" and "restart" so i decided to click on restart. but when it was restarting i accidentally closed the tab and now it im unable to do anything, its just stuck at the stopping status for the past 7 hours and my blue tooth is still not fixed my camera has also gone (when i open camera it says "we cant find your camera". i use my laptop for many things and this is a BIG problem for me. pls helpp
i tried shutting down multiple times and none of it is working
i own a windows 11 dell laptop if that helps

Answer 1

i really dont know wht happened, but i shut down the system for a while and switched it back on and it was as good as new

Answer 2

Hi Niya,

I'm Rehan, a Microsoft Windows independent advisor and a windows user like you.

I will happy to help you with your query today. I think the drivers wiped away due to your act of closing the window while doing an action.

Did you try to redownload the drivers, install restart and then check?

Answer 3

You visit Dell Support specific to your Tag# and run their diagnostics.

Win11 by default only installs critical security updates, unless you made the mistake of selecting “Get latest updates” which includes drivers.

See your laptop/PC makers support to update both bios and ALL drivers.

There should be a shortcut to that makers update utility on your system.

Then set Bios to defaults & Pwr to balanced. At the end of the day shutdown, do not leave in sleep.