Computer freezing, BSODing. IQRL not less or equal

Question

I tried getting help with this before but was left on read. My computer keeps freezing and needing to be manually restarted. Here are dump files that I had created initially. I sent them, but didn't get an answer back from the advisor. If anyone can help then I gratefully thank you.

Answer 1

Hi, thank you for replying, as per checking and analyzing the DMP files you have, there is an error tcpip.sys, this is a Windows Driver framework that is associated with the drivers, which allows communication between hardware and connected device, the issue happens when there is new hardware that is not calibrated to what the software is used to be, and it is pointing out on the Network interface card, in this case, kindly follow the steps below:

Method 1. Roll back Network driver:

-Press the Windows key + X

-Go to Device Manager

-Expand the Network Adapters

-Look for the Wireless driver that was installed

-Right-click and Update

-Look for "Browse my computer for driver

-Let me pick drivers available drivers

-Choose an old driver and use it.

Run the following command in Command Prompt (Admin) if the issue persists. Follow the steps below to do so.

These sets of commands will reset the internet connection and re-calibrate the internet settings you have.

Press Windows Key + X.

Click on the Command prompt (Admin) or Windows Powershell (admin)

Type the following commands, and hit Enter after each command:

netsh int tcp set heuristics disabled

netsh int tcp set global autotuninglevel=disabled

netsh int tcp set global rss=enabled

netsh winsock reset

netsh int ip reset

ipconfig /release

ipconfig /renew

ipconfig /flushdns

If the same issue follows the methods below:

Do clean boot:

A “clean boot” starts Windows with a minimal set of drivers and startup programs so that you can determine whether a background program is interfering with your game or program.

• In the search box on the taskbar, type msconfig and select System Configuration from the results.
• On the Services tab of System Configuration, select Hide all Microsoft services, and then select Disable all.
• On the Startup tab of System Configuration, select Open Task Manager.
• Under Startup in Task Manager, for each startup item, select the item and then select Disable.
• Close Task Manager.
• On the Startup tab of System Configuration, select OK. When you restart the computer, it's in a clean boot environment.

Troubleshooting reference:

https://support.microsoft.com/en-us/topic/how-t...

Note: If the issue persists, I suggest contacting a local technician to physically check the device for any hardware-related issues.

Answer 2

I've updated the permissions.

Answer 3

Hi, thanks for reaching out. My name is Bernard a Windows fan like you. I'll be happy to help you out today, my timezone is UTC +8.

I understand the issue you have, there is nothing to worry I am here to help, it seems that I cannot access the link you have provided error: "Access Denied", moreover, I already requested access, please let me know once you have granted it so that we can check.

Let me know how it goes and I hope that helps.

Bernard