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Password not working

Anonymous
2024-10-28T16:15:39+00:00

So i set up a password (pin and picture) and neither work. Whenever someone turn on the pc the password just isnt there, it only appears when put to sleep i stead of fully shutting down and it still can be removed by restarting the pc

Windows for home | Windows 11 | Security and privacy

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  1. Anonymous
    2024-10-28T18:44:18+00:00

    Hi, I’m Vinay. Thanks for reaching out.

    I’m here to help you today.

    1. Go to Settings - Accounts - Sign in options - Make sure that your PIN and Picture password options are correctly set up and enabled and also try removing and re-adding the PIN or Picture password.
    2. Open File Explorer then navigate to C:\Windows\ServiceProfiles\LocalService\AppData\Local\Microsoft and locate the Ngc folder then delete it . This will reset any corrupted PIN data

    I hope this resolves your issue! If you have any queries, please let me know.

    Regards ,

    Vinay

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