Repeatedly getting blue screen error.

Question

Every time I open my windows 11 it crashes and shows blue screen error. They appear just for a fraction of second and system restarts and goes to BIOS settings instead of opening windows. I have to repeatedly close the BIOS settings and open the windows. I tried recording the screen using cell phone to get the error and everytime I get different errors.

The stop codes that I noted so far are:-

1. "unexpected store exception"
2. "memory management"
3. "kernel data inpage error"
4. "system service exception"
5. "Bad system config INFO"

There might be any other stop codes but the blue screen appears for just a fraction of second, so I was unable to retrieve the other stop codes.

The following methods I tried are:-

1. using cmd :-

"Sfc /scannow", "dism /ONLINE /cleanup-Image /RestoreHealth" etc

2. startup repair ( but this fails every time)
3. system restore ( I do not have any restore point)
4. uninstall updates (updates not uninstalling)

I have tried multiple methods from youtube and google but it is still not fixed. What should I do??

Answer 1

Thank you for the screenshot, please set the two settings shown below to these values, then wait for your PC to crash again and check if there is any minidump files created.

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Attachment: 2024-09-13_100558.png

Answer 2

Is this the screenshot that you need ?

Answer 3

Click your Start Button, then just type sysdm.cpl and press Enter.

On the resulting dialog, select the Advanced tab.

On the Advanced tab, in the Startup and Recovery section, click the Settings button.

Please provide a screenshot of the next window.

Answer 4

First of all Thanks for the reply.

Yes, I am now able to get into windows but it happens sometimes that I am able use it for few hours or more but eventually the error pops up again.

The minidump folder that you mentioned is empty.

Answer 5

Hi, I am Dave, I will help you with this.

Are you now able to get into Windows or are you stuck in the Recovery Environment?

If oyu can get into Windows, please check to see if your PC is producing any minidump files, I will check those to see if they provide any insight into a potential cause of the system crashes.

Open Windows File Explorer.

Navigate to C:\Windows\Minidump

Copy any minidump files onto your Desktop, then zip those up.

Upload the zip file to the Cloud (OneDrive, DropBox... etc.), then choose to share those and get a share link.

Then post the link here to the zip file, so we can take a look for you.