BSOD

Question

I recently downloaded Blue Screen Viewer because I bought an new gaming PC and it has been BSOD on my multiple times a day randomly.

I ran Driver Verifier and it finally crashed and provided with these errors:

The problem seems to be caused by the following file: ntoskrnl.exe

DRIVER_VERIFIER_DETECTED_VIOLATION

If this is the first time you've seen this stop error screen,

restart your computer. If this screen appears again, follow

these steps:

Check to make sure any new hardware or software is properly installed.

If this is a new installation, ask your hardware or software manufacturer

for any Windows updates you might need.

If problems continue, disable or remove any newly installed hardware

or software. Disable BIOS memory options such as caching or shadowing.

If you need to use safe mode to remove or disable components, restart

your computer, press F8 to select Advanced Startup Options, and then

select Safe Mode.

Technical Information:

*** STOP: 0x000000c4 (0x00000000000000f6, 0x0000000000000008, 0xffffd5884e88a0c0,

0xfffff8024ab7dba0)

*** ntoskrnl.exe - Address 0xfffff80276378b00 base at 0xfffff80275ec0000 DateStamp

0xd98db6a6

Answer 1

If you run Driver Verifier again, does it then produce minidump files, or does your system not really crash with verifier enabled?

Answer 2

No my computer won't produce minidumps even though it's setup to produce small memory dumps on system failure. Actually while typing this the first time I got another BSOD CRITICAL_PROCESS_DIED. This is the same error I've been getting 5 times day roughly for the past week.

Answer 3

Your one minidump file did not indicate the underlying cause of the crashes, even though I do see Driver Verifier is running in that minidump file.

If this is an on-going issue, do you have any more minidump files available that you can upload for analysis?

Answer 4

https://www.dropbox.com/scl/fi/7b9q4y8xpu3n6e2fctwbs/100324-19671-01.zip?rlkey=3ub54xr8aw2vjxje4yeolvhpn&st=lr4dlrxc&dl=0

Answer 5

Hi, I am Dave, I will help you with this.

Please upload any minidump files you have, I will check those to see if they provide any insight into a potential cause of the system crashes.

Open Windows File Explorer.

Navigate to C:\Windows\Minidump

Copy any minidump files onto your Desktop, then zip those up.

Upload the zip file to the Cloud (OneDrive, DropBox... etc.), then choose to share those and get a share link.

Then post the link here to the zip file, so we can take a look for you.