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Reset this pc

Anonymous
2024-10-26T14:24:21+00:00

I try to reset this pc and he ask me a luxoft email thia is my personal gaming device

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Windows for home | Windows 10 | Windows Hello, lock screen and sign-in

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  1. Anonymous
    2024-10-27T06:42:40+00:00

    Hello Polo Polio,

    Thanks for reaching out here in the Microsoft Answers Community.

    Based on the description, it seems that the system asks for a corporate e-mail when you try to reset it. It seems to be a work device managed by that corporation, and it should not be a "personal gaming device".

    If you do not work at Luxoft, please contact the seller, as it could be a stolen device. If you do, you need to contact the IT department of your workplace for further assistance.

    Thanks for your patience and understanding.

    Best Regards,

    Sheng G. - MSFT | Microsoft Community Support Specialist

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