Blue screen error

Question

Every time I try to run Fortnite it loads up, and then I get an error message that says ;

"your device ran into a problem and needs to restart. We're collecting some error info and then we'll restart for you.

"for more info about this issue and possible fixes, visit www.windows.com/stopcode

if you call a support person, give them this info: Stop code: UNEXPECTED_KERNEL_MODE_TRAP.

then it counts 100% and restarts. Pretty bummed about it :\

Answer 1

Hi Carolyn,

My name is Igor, it's a pleasure for me to help others and I'll try to help you.

Please share memory minidumps to OneDrive for analysis.

https://answers.microsoft.com/en-us/windows/for...