SERVER SHUTS DOWN

Question

Hi all our system seems to be unresponsive...

The computer has rebooted from a bugcheck.  The bugcheck was: 0x00000133 (0x0000000000000001, 0x0000000000003c00, 0xfffff800256fb320, 0x0000000000000000). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: eee7c86e-de7e-403d-97a7-02c4e3026cb2.

Answer 1

I tried to donwload your minidump file(s), but they are not shared, please try sharing the files again, also, I sent a share request on Google Drive, that may be in your Email.

Please let me know here when the files are shared.

Answer 2

hi dave here are the minidump files https://drive.google.com/file/d/1TTrIQXA7HiTt1hoEDEIicsTbeUQjuCSH/view?usp=drive\_link

i am waiting for your answer as our entire business. we are currently on halt in case the server reboots again until we find out whats wrong

how quick you think you can go through them ?

i believe it is hardware related. i am looking as we speak though.

Answer 3

Okay, I will be here.

Answer 4

@davem121 hi dave this is our windows 11 server machine with 3 storages on it.

at the moment one of the storages is rebuilding. but i believe there is a bad sector on C: drive hence it is restarting every 30-40 minutes (while the array is rebuilding !).

I will get you the minidump files asap. please stay online.

Answer 5

Hi, I am Dave, I will help you with this.

1

How many PC's is this happening on and is this in a work environment?

2

Please check to see if your system is producing any minidump files, I will check those to see if they provide any insight into a potential cause of the system crashes.

Please do not upload the large Memory.dmp file.

Open Windows File Explorer.

Navigate to C:\Windows\Minidump

Copy any minidump files onto your Desktop, then zip those up.

Upload the zip file to the Cloud (OneDrive, DropBox... etc.), then choose to share those and get a share link.

Then post the link here to the zip file, so we can take a look for you.