Share via

Files shared in Teams open as read-only in office desktop apps

AlexandeR TheGreaT 116 Reputation points
2021-05-17T09:27:10.127+00:00

Hi

I have this problem since last week and it happened suddenly.

We use teams and we share files through this app here in the company.

We were also able to edit these files once we opened them from the desktop apps(word/excel) but it is impossible anymore.

They open as read only in the app and the only way to edit is to download the files or open them in browser.

It was working fine a couple of weeks ago and it is nonproductive now.

Any ideas how to fix it?

Microsoft 365 and Office | Install, redeem, activate | For business | Windows

1 answer

Sort by: Most helpful
Most helpful Newest Oldest
  1. Emi Zhang-MSFT 30,126 Reputation points Microsoft External Staff
    2021-05-18T09:13:55.057+00:00

    Hi @AlexandeR TheGreaT ,
    Try to provide the version number of Office you're using, please go to File- Account as shown in the following picture:
    97463-349.png

    I cannot reproduce this problem in my environment, I suggest you check if this problem only appear in Teams, how about open from online and outlook attachment.

    I also suggest you check if the sender can open without read-only mode.

    Try to provide more information about this problem and I'm glad to help you.

    If the response is helpful, please click "Accept Answer" and upvote it.
    Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.

Your answer

Answers can be marked as 'Accepted' by the question author and 'Recommended' by moderators, which helps users know the answer solved the author's problem.