Hello,
I have not heard back from you in 96 hours. If you need further help at this point, please create a new thread to discuss those concerns.
Best Regards,
Sheng G. - MSFT | Microsoft Community Support Specialist
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LiveKernelEvent
Code: 141
Parameter 1: ffffe78bcd675050
Parameter 2: fffff806cba59920
Parameter 3: 0
Parameter 4: 8f4
OS version: 10_0_22631
Service Pack: 0_0
Product: 768_1
OS Version: 10.0.22631.2.0.0.768.101
Locale ID: 8192
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Hello,
I have not heard back from you in 96 hours. If you need further help at this point, please create a new thread to discuss those concerns.
Best Regards,
Sheng G. - MSFT | Microsoft Community Support Specialist
Hello,
I have not received the message from you yet. If there is anything more that I can do for you or if anything is unclear, please do not hesitate to let me know.
Best Regards,
Sheng G. - MSFT | Microsoft Community Support Specialist
Hello Ernst,
Thanks for reaching out here in the Microsoft Answers Community.
Live kernel event 141 means that the GPU failed to respond to system commands, and the system has reset the GPU. You may see the video signal being lost when it happens.
Generally, it is caused by the GPU not being connected properly, or not receiving enough power. Please check whether the GPU is installed correctly. If you have any overclocking and undervoltage (inclucing memory XMP) set up in the system and in BIOS, please revert them as well, and see whether the issue persists.
Disclaimer: Microsoft provides no assurances and/or warranties, implied or otherwise, and is not responsible for the information you receive from the third-party linked sites or any support related to technology.
If you are going to modify BIOS Settings, please back up all your personal files first to ensure you do not lose data.
Feel free to post back if you need further assistance.
Best Regards,
Sheng G. - MSFT | Microsoft Community Support Specialist