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The computer has rebooted from a bugcheck. The bugcheck was: 0x00000139

Anonymous
2024-09-19T06:22:12+00:00

The computer has rebooted from a bugcheck.  The bugcheck was: 0x00000139 (0x0000000000000002, 0xffffc68f524dbd30, 0xffffc68f524dbc88, 0x0000000000000000). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: a23f65e8-6b3c-4a01-883e-912d1ec94e34.

I was playing Hollow Knight when my PC up and crashed, screen just went dark and then the PC reset itself.

<PII Removed>

https://drive.google.com/file/d/1Q_b-7SONLxhXh47JdG4gqYiIgA9E3olV/view?usp=sharing

For Mini

Thank you for your help!

Windows for home | Windows 10 | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. DaveM121 891.6K Reputation points Independent Advisor
    2024-09-19T07:43:23+00:00

    That utility automatically saves the restore point to the C drive by default.

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  2. Anonymous
    2024-09-19T07:41:47+00:00

    Does it matter where I save it?

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  3. DaveM121 891.6K Reputation points Independent Advisor
    2024-09-19T07:39:35+00:00

    Click your Start Button, then just type restore and on the resulting list, you will see the option to click 'Create a Restore Point' to open that utility.

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  4. Anonymous
    2024-09-19T07:35:42+00:00

    How do I make a system repair point?

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  5. DaveM121 891.6K Reputation points Independent Advisor
    2024-09-19T06:56:58+00:00

    Hi, I am Dave, I will help you with this.

    Your minidump files just indicate memory (RAM) corruption no specific driver is listed.

    Your link to the large Memory.dmp file was removed to protect your privacy, because that can contain personal data.

    To try to force Windows to show any faulting drivers, the best option would be to turn on Driver Verifier, let your PC crash 3 times, then you must turn off Driver Verifier, and finally, upload any newly created minidump files

    Before you run Driver Verifier, please create a new System Restore Point

    https://answers.microsoft.com/en-us/windows/for...

    Note, if you have any difficulty getting into Windows with Driver Verifier enabled:

    Start your PC, just as Windows attempts to load (spinning dots), press and hold Power Button for 5 - 10 seconds to perform a Hard Shut Down

    Do this twice

    On the third start Windows will boot into the Recovery Environment and from there you can access System Repair, Safe Mode, Command Prompt... etc.

    Go to Troubleshoot - Advanced Option - Startup Settings and click Restart

    Upon restart, press 4 to enter Safe Mode

    Open Command Prompt as Administrator and run these two commands, then restart your PC.

    verifier /reset

    verifier /bootmode resetonbootfail

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